At Mahogany Paige, we take pride in our brand and work hard to ensure all products have no defects before shipping. Our store policies are detailed below:

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• No refunds or exchanges for any reason. 

• All sales are final (as is) sales.

• All shipments will be made within 7-10 business days, excluding weekends or holidays, with tracking numbers​. Please allow time for tracking numbers to appear in our system.

• All addresses must be filled in its entirety. Once the order is placed you certify the information is correct. We are not responsible for typing errors of addresses for shipping.

• Once the packages are shipped, theft, damaged items and/or delivery issues MUST be handled with USPS.  Please call them directly to file a claim. Mahogany Paige has no control after the package has been shipped.

• ALL packages will have insurance associated.    

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Custom Work

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Custom work takes time to be created and time to ship.  Please note that custom orders, excluding bling items, will take approximately 7-14 business days plus shipping (if applicable). All bling shirts, will take 14 business days plus shipping, as it is a tedious task with rhinestones. Please allow time before placing your order to meet your deadlines of having your items in time. After approval of the design, full amount is due at time of order.  All custom items, MUST have a minimum of 25. Cancelling your order will incur a 20% fee of the total amount. 

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How do I make a custom order?

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Kindly contact us at contactus@mahoganypaige.com to place your order during business hours Monday through Friday. We are closed on the weekends and government holidays.  Please allow 24 hours for a response. 

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Discrepancies

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• If you have an issue with merchandise, contact us within 3 days. Mahogany Paige will look into the situation and resolve any issues accordingly.  Please note there are no returns or exchanges.  All sales are final.  Any resolution outside of three days of receipt will be voided. 

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